Community & Resource FAQs
Elder IT is committed to fostering digital confidence and digital inclusion across our local communities. Here are common questions regarding our free resources, public directory recommendations, and personalized learning options.
Are the resources, guides, and recommendations free to use?
Section titled “Are the resources, guides, and recommendations free to use?”Yes!
All of the guides, local directories, tutorials, interactive widgets, and software recommendations provided in this knowledgebase and on our website are completely free community resources.
Our mission is to empower older adults, caregivers, and community members with accessible, trustworthy, large-print information that fosters digital confidence, independence, and protection from online scams. You are welcome to browse, print, and share these resources with friends, family, and neighbors anytime.
Can community members or local organizations suggest resources to add?
Section titled “Can community members or local organizations suggest resources to add?”We would love that!
We are continually looking to expand our library with trusted local programs, helpful community services, senior centers, and senior-friendly tech tools.
If you know of a valuable organization, senior resource, accessibility utility, or local program that benefits older adults across the greater Miami Valley area, please send us a note through our contact channels so our team can review and feature it in our directory.
I do better being taught in person instead of using self-help guides. Can Elder IT provide training?
Section titled “I do better being taught in person instead of using self-help guides. Can Elder IT provide training?”Yes, absolutely!
While self-help guides are helpful for quick reference, we know that many people learn best with patient, side-by-side instruction. That is the very heart of our tech concierge service.
How Our Personalized Coaching Works:
Section titled “How Our Personalized Coaching Works:”- In-Home or Remote: We can meet with you right in your home (within our Miami Valley service perimeter) or connect remotely via screen sharing.
- Step-by-Step at Your Pace: We guide you through any tool, device, website, or digital task step-by-step. There is never any rush, impatience, or tech jargon.
- Clear Written Notes: At the end of each session, we can leave clear, customized notes or laminated cheat sheets so you can practice comfortably on your own.
- Hands-On Practice: You hold the mouse or tablet while we guide you, building true muscle memory and lasting confidence.